FAQ
Have questions? We probably have the answers!
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email.
You can then track the progress of your delivery by entering this number on our Track My Order page.
This will allow you to see in real time where your package is.
How can I get a refund if I'm not satisfied?
If you are not satisfied with your purchase, please contact our customer service to initiate a return request.
Once your request has been processed and the product is returned in its original condition, we will issue a refund.
If you are still not satisfied after this step, a full refund will be made using the original payment method.
How long will it take to receive my order?
Your order will be delivered within 8 to 12 business days. Delivery times may vary depending on your location and peak periods. You will receive a confirmation email with tracking information as soon as your order has been shipped.
Questions about gel nails
Is applying gel nails easy?
Yes, absolutely! Our gel nails are designed to be easy to apply at home, with no need for extra equipment or prior experience. Once the strips are applied, simply cure them under a UV lamp for 60 seconds for a perfect and long-lasting manicure.
Removing them? Easy as can be!
Yes, removing gel nails is a breeze, especially if you use the right technique. With a wooden manicure stick, you can gently slide under the strip and carefully lift it without damaging your natural nail. By applying light, gradual pressure, the strips come off effortlessly, leaving your nails bare and in excellent condition—better than any other manicure method. This simple and effective technique makes the process quick and hassle-free, even for beginners.
Are your gel nails suitable for all nail types?
Yes, our gel nails are designed to fit all nail shapes and sizes. In fact, they are stretchable in width. Each pack contains various sizes so you can choose the best fit for each nail.
How long do they last?
Up to 20 days! To achieve this, make sure your nails are properly cleaned and cured under the UV LED lamp for at least 60 seconds.
Are your products safe for nails?
Yes, our UV gel nails are 100% made with gel polish and cause no damage to your natural nails. On the contrary, it’s the healthiest manicure method for your nails! (No need for removers, drilling, or electric files, etc.)
